Shipping & Returns
Order Processing
We process and ship our orders M-Th of every week. Please note that packages orders Fri-Sun will not ship until Monday, even if 2-Day Shipping is selected. Shipping Rate timelines are provided by the carrier and indicate the delivery timing once the package is received by the carrier, not from when the order is placed.
International Shipments
We are unable to ship orders outside of the U.S. and Puerto Rico at this time. Be sure to sign up for our mailing list to be the first to know when international customers can receive our chocolates.
Returns
All orders are considered final sale and not eligible for return. If you have received incorrect or damaged product, please contact us and we'll do our best to rectify the situation.
If you need to cancel your order, please reach out to us within one (1) hour of your order being confirmed. Order cancellations after this time are not guaranteed to be honored.
State Shipping Guidelines
Due to the perishable nature of our products, we recommend 2-day shipping for all orders. We may be able to ship some states via ground shipping during cooler months. Please see the chart below for reference.
State |
Shipping Time |
AL | 2-Day or Ground during winter |
AK | 2-Day |
AR | 2-Day or Ground during winter |
AZ | 2-Day |
CA | 2-Day |
CO | 2-Day |
CT | 2-Day or Ground during winter |
DE | 2-Day or Ground during winter |
FL | 2-Day |
GA | 2-Day or ground during winter |
HI | 2-Day |
IA | Ground |
ID | 2-Day |
IL | Ground |
IN | Ground |
KS | 2-Day or Ground during winter |
KY | Ground |
LA | 2-Day or ground during winter |
MA | 2-Day or Ground during winter |
MD | 2-Day or Ground during winter |
ME | 2-Day or Ground during winter |
MI | Ground |
MN | Ground |
MO | 2-Day or Ground during winter |
MS | 2-Day or Ground during winter |
MT | 2-Day |
NC | 2-Day or Ground during winter |
ND | 2-Day or Ground during winter |
NE | 2-Day or Ground during winter |
NH | 2-Day or Ground during winter |
NJ | 2-Day or Ground during winter |
NM | 2-Day |
NV | 2-Day |
NY | 2-Day or Ground during winter |
OH | Ground |
OK | 2-Day or Ground during winter |
OR | 2-Day |
PA | 2-Day or Ground during winter |
PR | 2-Day |
RI | 2-Day or Ground during winter |
SC | 2-Day or Ground during winter |
SD | 2-Day or Ground during winter |
TN | 2-Day or Ground during winter |
TX | 2-Day |
UT | 2-Day |
VA | 2-Day or Ground during winter |
VT | 2-Day or Ground during winter |
WA | 2-Day |
WI | Ground |
WV | 2-Day or Ground during winter |
WY | 2-Day |